Only Thing

Terms of Service

Effective Date: 15/10/2025

Only Thing Health & Wellness LLP

1. Acceptance of Terms

By accessing or using the Only Thing Health & Wellness website, and digital services ("Services"), you agree to these Terms of Service ("Terms"). If you do not agree, you must not use our Services.

2. Eligibility

  • You must be 18 years or older to use our Services.
  • By using our Services, you confirm that you have legal capacity to enter into this agreement.

3. Account Registration & Security

  • Some Services require creating an account. You must provide accurate, current, and complete information.
  • You are responsible for maintaining account credentials and all activity under your account.
  • Notify us immediately of any unauthorized access.

4. Products & Services

  • All products (skincare, supplements, wellness solutions) are intended for personal use only.
  • Product images, descriptions, and pricing are indicative and may vary slightly.
  • We reserve the right to modify, update, or discontinue products at any time without notice.

5. Orders & Payments

  • Orders are subject to acceptance and product availability.
  • Payments are processed securely via third-party gateways.
  • Prices are listed in INR, plus applicable taxes and shipping charges.
  • By completing a purchase, you authorize us to charge your selected payment method.

6. Subscriptions & Recurring Orders (if applicable)

  • Subscription products automatically renew until cancelled.
  • You can pause or cancel subscriptions via your account or by contacting support.
  • Refunds or credits for partially used subscriptions are at company discretion.

7. Shipping & Delivery

  • We aim to deliver products within estimated timelines, but delays may occur due to courier, customs, or other external factors.
  • Risk of loss passes to the customer upon delivery.
  • We are not liable for delays caused by force majeure events (e.g., natural disasters, strikes, pandemics).

8. Returns & Refunds

  • Returns are accepted only for damaged, defective, or incorrect products within a specified timeframe of delivery.
  • Products must be unused, sealed, and in original packaging.
  • Refunds will be processed after inspection.
  • We reserve the right to decline returns that do not meet criteria.

9. Health & Product Disclaimer

  • Products are intended for general wellness and skincare support, not a substitute for medical advice.
  • Consult a qualified healthcare professional before using supplements or skincare if you have medical conditions or allergies.
  • We are not liable for adverse effects from misuse or ignoring product instructions.

10. Intellectual Property

  • All content on our website, app, and marketing materials — including trademarks, logos, images, videos, and text — is owned or licensed by Only Thing Health & Wellness.
  • You may not copy, reproduce, distribute, or use any content without prior written consent.

11. User Conduct

By using our Services, you agree not to:

  • Violate any law or regulation
  • Upload harmful or malicious content
  • Use the Services for commercial purposes without authorization
  • Interfere with website functionality or security

12. Limitation of Liability

To the maximum extent permitted by law, Only Thing Health & Wellness LLP is not liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use or inability to use the Services
  • Product misuse or allergic reactions
  • Delays, interruptions, or errors in transactions

Total liability will not exceed the amount paid for the product or service.

13. Indemnification

You agree to indemnify and hold Only Thing Health & Wellness LLP harmless from any claims, damages, or losses arising from your violation of these Terms or misuse of our Services.

14. Privacy & Data

Your use of our Services is governed by our Privacy Policy, which explains how we collect, use, and protect your data.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of courts.

16. Changes to Terms

We may update or modify these Terms at any time. Changes will be effective upon posting, and your continued use of Services constitutes acceptance of the updated Terms.

17. Contact Us

For any questions regarding these Terms:

Only Thing Health & Wellness LLP
Email: info@only-thing.com